New inspection company or level 3? I've run into a similar problem at a shop a few years ago. You should at least be getting overlays showing the extent of the defect and location.
The company I was working for changed the company doing the x-rays and all of a sudden I landed a 15% rejection rate on welds. I couldn't find the repairs when digging back into these nearly one inch wall welds and one repair came back with a new reject in a different location. After 2 weeks of this the company I was working for bought a film reader and requested that the level 3 calling repairs come and sit down with us to explain the repairs. Things changed back to the way they were.
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