Accept the customer request
. Who doesn't want aditional revenue but make sure you have a written instruction from your customer and new PO or variation order is given, otherwise not easy to collect payment when the customer realise their mistakes.
I have witnessed a customer rep who insisted to carry out PWHT on pipe coupons of welder performance test. His contractor obliged, but when the bill comes, the customer representative refused to pay., he said his boss told him it's not necessary to conduct the PWHT and the contractor must be aware with the contract agreement.
After that incident, I never see the customer representative in our container office, I heard he get fired. The contractor QC told me that his boss already foresee the problem to come but doesn't mind to absorb the cost as long as they get rid of trouble maker.
Like playing chess, sometimes you have to sacrifice to get a better position
.