Hi pino,
I hear what you are saying and agree to a certain point. The owner has given the Eng of Record, the authority to be the final say, by hiring him to oversee the job. Therefore, the Eng of Record can over rule even the owner's request, as I see it. I know for good customer relations we should give the customer more than he is looking for or expecting, and travel beyond the scope of our contract to satisfy him in hopes that he will use our company again to meet his fabrication needs on future projects.
Your thoughts?
John Wright