AWS - Membership Survey

The American Welding Society (AWS) has recognized the need for a Member Satisfaction Survey in order to get a better understanding of member needs and expectations. Accordingly, AWS hired a top research firm, InsightMAS, to conduct a study of AWS Individual Members. Since a large percentage of AWS Members are Certified Welding Inspectors, the study included a CWI satisfaction component. The goal of the research was to assess:

    * Importance of general and specific membership benefits
    * Satisfaction with membership benefits
    * Quality of service provided by AWS Headquarters
    * Satisfaction with CWI Certification Program

The satisfaction survey was a random, web-based survey of a statistically valid, representative sample of AWS Members. More than 700 Members participated in this study. Summarization of study findings were presented to the AWS Board of Directors last fall. The entire survey findings can be viewed by clicking here.