Their warranty seems to be spelled out clearly in their Warranty page
, but that doesn't mean there isn't something else included in some fine print that isn't shown here:
* One year warranty starts from the date of purchase. It covers labor and parts, not shipping.
* For DOA (dead on arrival, must be reported within 5 days after shipment delivered), we will pay the shipping fee.
* If the machine is failed within one month (30 days) after purchase, we will pay the shipping fee back to customer after we repair the machine. Customer pays the shipping fee to ship the machine back.
They've also got a page on troubleshooting linked in, too.
The LOTOS TIG200 200A AC/DC Aluminum Tig/Stick Welder with Pedal and FREE Helmet
that I am mostly interested in has this down at the bottom of the page under the Warranty, Service and Parts section:We consistently maintain a large inventory of consumables packages(electrodes, tips, cups, shields, etc.) which are available to our customers.
Please feel free to contact us during normal business hours at (408) 739-2329 or via email at email@example.com.
3 years Limited Manufacturer's Warranty is furnished with this product. This limited warranty covers both PARTS and LABOR at any Lotos certified repair service center. In the event of product failure or malfunction, the recommendations shall render the limited warranty void. This limited warranty specifically excludes any consequential and/or incidental damages. Lotos Technology has a complete dedicated service center for its line of welding and plasma cutting products. Our service center is equipped with state of the art technology which accommodates proper service and maintenance of these units.
I'm not trying to be the salesman for them, just wanted to know if anyone here had ever used the machine or knew of someone that owned one.